BB has brought together a world-class team of creative experts in strategy and innovation, multi-channel user experience, visual design, technology and delivery. We are looking for an outstanding Client Partner who thrives on challenges and is hungry to grow in their ability and knowledge.

Responsibilities:

  • Building and maintaining strategic and partnership led clients’ relationships
  • Develop trusted advisor relationships with strategic accounts and senior client stakeholders and executive sponsors
  • Lead Brilliant Basics engagement from opportunity creation through to closure and into delivery
  • Accountability for annual revenue targets for client accounts
  • Lead negotiation with clients to agree deals, contracts and win work
  • Work with project management teams to ensure the timely and successful delivery of our solutions according to clients’ needs and objectives
  • Develop new business opportunities and strategic partnerships
  • Ensure the profitability and growth of strategic client accounts
  • Ensure that the solutions proposed meet the business needs of the client
  • Manage client satisfaction and escalations
  • Maintaining up to date detailed account plans and providing status information, growth opportunities, relationship maps and issues / risks

Skills:

  • 7+ years Clients Service agency experience, digital agency experience is preferred
  • Experience in proposing client-focused solutions based on business needs
  • Experience selling and/or delivering digital projects spanning strategy, user experience, creative design and technology
  • Strong written and presentation skills
  • Willingness to learn and constantly stay ahead of everything digital
  • Good eye for detail
  • Demonstrates an ability to effectively delegate up and down
  • Regularly seeks out ways to add value to the client/agency relationship
  • Proactivity and able to self-motivate and work within a small team
  • Effective negotiators