Job description

bb has brought together a world-class team of creative experts in strategy and innovation, multi-channel user experience, visual design, technology and delivery. We are looking for an outstanding Account Director who thrives on challenges and is hungry to grow in their ability and knowledge.

The Role:

  • Building and maintaining strong, long-lasting relationships with clients
  • Working really closely with the client to ensure they understand agreed workflows and manage them through the delivery process.
  • Demonstrate excellent industry knowledge and be able to articulate that where appropriate to the client.
  • Be able to communicate the client needs efficiently and clearly to the internal UX, Design, Tech and PM team.
  • Identify opportunities and requirements that could lead to incremental revenue and resource.
  • Ensuring the profitability and growth of client accounts.
  • Maintaining up to date detailed account plans and providing status information, growth opportunities, relationship maps and issues / risks.
  • Accountability for annual revenue targets for client accounts.

Key Qualifications:

  • Experience working in a fast paced digital environment as an Account Manager or Account Director.
  • Strong awareness and interest in new platforms and technologies across all digital platforms.
  • Knowledge of project management methodologies, preferably Agile.
  • Excellent understanding of user experience and product design.

We are growing at every level within our Client Services team so please get in touch to discuss other roles!