Job Responsibilities

  • Building and maintaining strategic and partnership led clients’ relationships
  • Develop trusted advisor relationships with strategic accounts, senior client stakeholders and executive sponsors
  • Lead Brilliant Basics engagement from opportunity creation through to closure and into delivery.
  • Accountability for annual revenue targets for client accounts.
  • Lead negotiation with clients to agree deals, contracts and win work
  • Work with project management teams to ensure the timely and successful delivery of our solutions according to clients’ needs and objectives
  • Develop new business opportunities and strategic partnerships
  • Ensure the profitability and growth of strategic client accounts
  • Ensure that the solutions proposed meet the business needs of the client.
  • Manage client satisfaction and escalations
  • Maintaining up to date detailed account plans and providing status information, growth opportunities, relationship maps and issues / risks

Desired Skill and Experiences

  • 5+ years Clients Service agency experience, digital agency experience is preferred
  • Experience in proposing client-focused solutions based on business needs
  • Experience selling and/or delivering digital projects spanning strategy, user experience, creative design and technology
  • Strong written and presentation skills
  • Willingness to learn and constantly stay ahead of everything digital
  • Good eye for detail
  • Demonstrates an ability to effectively delegate up and down
  • Regularly seeks out ways to add value to the client/agency relationship
  • Proactivity and able to self-motivate
  • Effective negotiators

We offer

  • 25 days holiday per year
  • Holiday buying scheme
  • Your own Mac
  • A busy social calendar
  • Daily breakfast, real coffee beans
  • Weekly fruit basket delivery
  • A cake on your birthday
  • Health Insurance, Life Assurance & Income Protection
  • Cycle to work scheme & secured bike racks in the summer
  • Childcare vouchers