bb has brought together a world-class team of creative experts in strategy and innovation, multi-channel user experience, visual design, technology and delivery. We are looking for an outstanding Account Director who thrives on challenges and has a hunger for all things digital.
Account Director Job Responsibilities
- Building and maintaining strategic and partnership led clients’ relationships
- Develop trusted advisor relationships with strategic accounts, senior client stakeholders and executive sponsors
- Lead Brilliant Basics engagement from opportunity creation through to closure and into delivery.
- Accountability for annual revenue targets for client accounts.
- Lead negotiation with clients to agree deals, contracts and win work
- Work with project management teams to ensure the timely and successful delivery of our solutions according to clients’ needs and objectives
- Develop new business opportunities and strategic partnerships
- Ensure the profitability and growth of strategic client accounts
- Ensure that the solutions proposed meet the business needs of the client.
- Manage client satisfaction and escalations as an Account Director.
- Maintaining up to date detailed account plans and providing status information, growth opportunities, relationship maps and issues / risks
Account Director Desired Skill and Experiences
- 5+ years Clients Service agency experience, digital agency experience is preferred
- Experience in proposing client-focused solutions based on business needs
- Experience selling and/or delivering digital projects spanning strategy, user experience, creative design and technology
- Strong written and presentation skills
- Willingness to learn and constantly stay ahead of everything digital
- Demonstrates an ability to effectively delegate up and down
- Regularly seeks out ways to add value to the client/agency relationship
- Effective negotiators